Netmark specializes in creating verified mailing lists and preparing the right membership welcome packet for new beneficiaries.
Most insurance companies mail a welcome packet to their new members once members have been enrolled and verified. Packets include benefit details, formularies, health and wellness information, a member handbook, and other important onboarding items.
Netmark specializes in creating verified mailing lists and preparing the right packet for each member. The welcome packets are prepped at Netmark’s Midwest office and shipped directly to a print shop that prints, assembles and mails the packets to the members.
Since the first 30 – 90 days are critical to a member’s experience and the health plan’s HEDIS score, Netmark takes it a step further and includes an outbound call program to each member ensuring they understand their benefits and are satisfied with their health plan transition.